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FAQ - Frequently Asked Questions

1. Registration and Account
2. Game Features
3. Page Features
4. Jackpots and Fees
1. Registration and Account

Does the registration cost anything? What do I have to pay attention to?

The registration is 100% free. There are no monthly costs or the like. Not allowed are usernames that have insulting, sexist or racist elements. To use the deposit/withdrawal system you must have entered your Klamm-ID under "Settings". When registering, truthful information must be provided, in case of proven fraudulent attempt, the account will be deleted without any claim to existing credit.


Are 2 accounts of the same IP address allowed to be registered?
It is not allowed that 2 accounts are registered over the same IP address. If 2 or more accounts are registered via the same IP, all accounts will be blocked immediately. Exceptions to this rule must be requested in advance from support.


Can I look for an advertiser or change my advertiser after registration?
Yes! After successful registration it is possible for every user to look for an advertiser, if he does not have one yet. To register please send the user ID of your advertiser to the support. If you want to change your advertiser, the previous advertiser must agree and "release" the user (Ref).


Can I change my username and e-mail address?
You can change your email address and username under "Profile".

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2. Game Features

Can I play in more than one window?

Not the same slot, but it is okay to play different slots at the same time.


What are rallies?

Rallys either have a fixed end (by time) or end when a certain number of active points is reached. In dynamic rallies the number of paid slots can change during the rally, we try to adjust them regularly - you can find more information about such dynamic rallies in the news.


What are Active Points (AP)?

You get one active point for every 100 lots you play. In most rallies you have to reach a minimum number of AP.

What are bonus tickets (BL)?

Bonus tickets can be used to play games or you can send them to your refs (for example to reward activity). There are bonus lots for different activities, so rallies, rank bonuses, and pensions are paid in bonus lots.

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3. Page Features


AP = Active points

APs = Daily active points

APz = Total active points

RP = Rally points

BL = Bonus lots

TSP = Loyalty Shop Points


Transaction list
In the transaction list you can find all your account transactions. To make searching easier we have divided them into groups. You can find your transaction list by clicking directly on Account.

Bonus exchange and safe
In the bonus exchange you can exchange your normal tickets for bonus tickets and receive a small bonus. The safe is used to secure your tickets.

Loyalty store

In the Loyalty Shop you can exchange your Loyalty Shop Points (TSP) for bonus tickets, bonus vouchers or free spins.


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4. Jackpots and Fees

What are Global Jackpots?

All slots count towards the global jackpots, which means that they can be won on all slots. We have 3 global jackpots, the low jackpot can be won up to 50 million lots stake, the middle jackpot from 75 million to 750 million lots stake and the grand jackpot from 1 billion stake.

Our slot fees:

3 Ref levels: 0.6%, 0.3%, 0.1%

Side shares: 0,1%

Loyalty store points: 0.2%

APs conversion to BonusLose: 0,1%

Active pension: 0,2%

User of the Day: 0,05%

Operator fee: 0,15%

Global jackpot: 0.3% (0.2 and 0.1% starting jackpots)

Total fees 2%, may vary for promotions and rallies.

If your question is not answered please send us a support ticket.
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